Frequently Asked Questions

The necessary documents are:

1. Identification Document (Passport or Identity Card);
2. Proof of Tax Identification Number (if you are a foreigner)
3. Proof of Fiscal Address (Receipt of water, electricity, gas, driving license, etc.);
4. Salary Receipt or Employer Declaration.

The minimum for opening an account is 1 000 000 AKZ

You can go to our Boutique Prestígio and make the deposit, or if you prefer, make a transfer to your Prestígio account.

Yes, at Banco Prestígio account coverage is available for nationals or foreigners.

Yes, you can.

It will be possible to open an account in Kwanzas and US Dollars and Euros

The account maintenance fee.

The debit card can be requested when opening an account or when it suits you. It is exempt in the first year and will have an annual cost of 4000 KZ for the renovation.

Just log in to our page through your browser, go to the upper right corner in DIRECT, and register with Login and Password. Then you can start using it right away.

Through Internet Banking it is possible to make inquiries, transfers, payments, foreign exchange transactions, constitution of DP's, and constitution / mobilization of Time Deposits.

No, the Prestígio Direct Internet Banking Service is exclusive for Banco Prestígio Partners. To access Internet Banking, just open an account with the Bank and request to join the service.

You can go to our Boutique or contact your Manager.

Yes.

If you already have access codes for Internet Banking, just log in to the website and access your accounts at PRESTÍGIO Direct.

IBAN (International Bank Account Number): is the international code that identifies a bank account; will replace the current NIB. If you are a Prestígio Customer, you can consult your IBAN by consulting the header of your Statement or through Internet Banking, under Current Accounts / Account Data (NIB / IBAN).

(Bank/Business Identifier Code): is the international identification code of each bank. If you are (Client) Prestígio Partner, know the bank's BIC by consulting the header of your Statement or through Internet Banking (Prestígio Direct), under Current Accounts / Account Data (NIB / IBAN). Banco Prestígio's BIC is PRTSAOLU.

No, the only means of distance instruction is Internet Banking.

International Transfers are all transfers between accounts domiciled in different banks and transacted in a currency other than KWANZA.

If you want to request a cancellation of a transfer, you will need to contact Banco Prestígio through the dedicated manager by phone or email. The order has an associated cost (see price list 5.2 - return is not guaranteed).

To make an international transfer, the recipient's IBAN is required. And the BIC / SWIFT and the beneficiary's address.

Is it possible to add the card to Multicaixa Express?

The first year is Free, and the renewal costs 4000AKZ

You can go to our Boutique or contact your Manager.

Debit cards must be collected at the Investment Boutique, by the account holder or by a duly authorized third party.

Personalized debit cards are available for withdrawal within five (5) business days after subscription.

The debit card is activated immediately after delivery to the Account Holder, after confirmation of receipt in case it is collected by a duly authorized third party.

In the event of loss or theft of your debit card, you should call Support PRESTÍGIO, through the number: +.244 923 190 080

The multi-box debit card can only be used in the national territory.

We do not have this product on the market yet. As soon as it is available, we will make public communication.

AKZ 50,000.00 (fifty thousand kwanzas) for cash withdrawals per day, and AKZ 3,000,000.00 (three million kwanzas) for transfers.

You must inform your Financial Manager. By phone or email the need to activate the debit card.

Would you like to take out a personal credit, what is needed?

Yes. However, as provided for in the contract, a commission for the full early repayment may be applied. The commission is charged on the amount to be amortized.

Project approval always depends on the type of credit and if all the elements requested are on the side of our analysis team

Prestigio Liquidity Facility Credit, Investment Credit

To have access to a financing from Banco Prestigio, you need to be our Partner and according to the type of Credit our manager will present the necessary documentation.

YES. Banco Prestígio is an Angolan bank, with Angolan capital. It is regulated by the National Bank of Angola.

We have a single Boutique in Luanda, located at Rua Rainha Ginga n.º 31, 3.º Andar.

We are an innovative bank with very attractive Savings and Financing services and excellent business solutions for all our Partners.

We are available 24h by phone on +244 923 190 080

The Deposit Guarantee Fund consists of guaranteeing the repayment of deposits made with the credit institutions participating in it, in the event that they become unavailable. FGD guarantees the reimbursement of the total global value of the cash balances of each depositor, up to the limit of KZ 12 500 000.00 (Twelve million and five hundred thousand Kwanzas).

Transaction limit - N/A

Daily limit - N/A

Transaction limit - N/A

Daily limit - N/A

Transaction limit - USD 120,000.00 (one hundred and twenty thousand dollars) per year to cover travel expenses and family allowances

Daily limit - N/A

Transaction limit - AKZ 9,999,999.99 for payments to the Ministry of Finance per transaction.

Daily limit - AKZ 6,000,000.00 (Six million kwanzas) for purchases with TPA / POS cards.

Transaction limit: AKZ 9,999,999.99 for payments to the Ministry of Finance per transaction

Transaction limit: USD 120,000.00 (one hundred and twenty thousand dollars) per year to cover travel expenses and family allowances

Transaction limit: No limits

Daily Limit: According to FINE

The Simplified Current Account is a demand deposit account, denominated in Kwanzas, held by a resident natural person, made available by the Institutions, under the conditions and terms provided for in Instruction 8/2020 of April 28 of the BNA, with the objective of promoting the financial inclusion

Demand deposits must be made in National Currency (NC).

MINIMUM AMOUNT

Opening an Account

• Personal Purposes: 5.000 Kz
• Commercial Purposes: 10.000 Kz
• TPA Commercial Purposes: 20.000 Kz

MAXIMUM AMOUNT

Daily Account Balance

• Personal Purposes: 300.000 Kz
• Commercial Purposes: 1 000 000 Kz
• TPA Commercial Purposes: 2 000 000 Kz

Maximum Accumulated Monthly Value of Credit Transactions

• Personal Purposes: 600.000 Kz
• Commercial Purposes: 2 000 000 Kz

According to the current price list.

Product aimed at private resident customers and merchants, reserved for micro entrepreneurs operating in the informal sector.

Access the following solutions:

• Bank transfers: handling of funds in a convenient way for any beneficiary (inter¹ and intra-bank transfers);
• Multicaixa Card: immediate and free availability of the Multicaixa network Debit Card, with national acceptance;
• Access to Prestígio Direct:
• Internet Banking: service from the Prestígio Direct channel that allows our partners, remote access to accounts, for queries and transactions over the internet, from a computer, through a secure page of the Bank;
• Mobile Banking: service from the Prestígio Direct channel with features that allow the Bank's offer (services and products) to be made available via mobile phone.
• Other financial and electronic solutions, available at the Bank

For individuals:

• Valid identity card (optional);
• Any valid identification document (issued by the local State administration);
• 1 (One) colour passport photograph (if not a holder and ID card);

Merchants:

• Valid identity card (optional);
• Any valid identification document (issued by: local State administration);
• Authorization of municipal administration to carry out the said activity;
• 1 (One) photograph (if not a holder and ID card).

For the contracting of TPA, the identity card and authorization from the local administration body is essential for the exercise of the activity at the said fixed point of sale.

• If the partner exceeds the limit of the daily balance established more than 5 (five) times in the period of 12 (twelve) months, or exceeds the monthly limit of transactions more than 2 (two) times in the same period, due to the growth of its income, no longer meets the conditions for maintaining the simplified account:
• The 180-day period for obtaining, by the partner, an identity card and / or registration from the General Tax Administration under the Legal Regime of the Tax Identification Number is granted, in order to proceed with the conversion of the Simplified Bank Account for a conventional account;
• At the end of the 180-day period, the Simplified Bank Account must be blocked on credit until the presentation of the identity card and / or confirmation of the tax registration;
• 30 days after the account is blocked, if the partner still does not present the identity card and / or confirmation of the tax registration, the Simplified Bank Account must be closed.

• Be over 18 years old;
• Be a foreign exchange resident.

• BNA Simplified Account Opening Contract Form (MOD.010_186)

With the entry into force of VAT, some items were replaced by VAT, namely, Stamp Duty, in which 0.7% was previously charged and now 14% VAT, however there are items in which the stamp duty remains (Maintenance Commission and inactive accounts).